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EMAIL
medicaltour.gangnam@gmail.com
CALL
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Medical Disputes
> For tourists > Medical Disputes
MediationㆍArbitration
Mediation
When a request for mediation is made from an applicant among the parties involved in a dispute, the mediation committee prepares a mediation proposal for the investigation of evidence, sets a specific period of time and then advises both parties to come to a resolution of the dispute.
Mediation Procedure
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Mediation requested by a patient or medical personnel
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Mediation (possible to request arbitration while the mediation process is ongoing)
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Agreement
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Mediation results (identical to reconciliation in a trial)
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Failure to establish mediation
Arbitration
The involved parties agree on paper to ultimately adhere to the ruling of the medical arbitration agency. A request for arbitration can be submitted during a mediation process.
Arbitration Procedure
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Agreement on arbitration
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Apply for arbitration
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Arbitration
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Arbitration decision
* “Agreement on arbitration” refers to the settlement between the involved parties to follow the arbitration decision.
Legal Validity of Mediation and Arbitration
- When writing the mediation documents, “mediation” holds the same effect as reconciliation in a trial as the mediation decision is assumed to be agreed or disagreed after the original copy of the mediation decision documents are sent to the involved parties.
- This is the case even when mediation documents are written once an agreement is reached among the involved parties during the mediation process.
- A decision on “arbitration” holds the same effect as a final ruling.
Medical Dispute Counseling Center at Korea Medical Dispute Mediation and Arbitration Agency
Operating a 24-hour call center
Interpreters for foreign patients and medical tour coordinators are available 24/7
+82-2-1670-2545 / +82-2-6210-0080
Gangnam Medical Tour Center introduces hospitals and medical institutions to patients, but does not offer medical services.
Therefore we do not take any responsibility for medical information or medical services provided by medical facilities.
GMTC, Ground floor, Gangnam Tour Information Center, 06001,
161, Apgujeong-ro, Gangnam-gu, Seoul, Korea
E-Mail : medicaltour.gangnam@gmail.com
| Tel : 1661-2230 | Fax : 070-8680-1713
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ALL RIGHTS RESERVED.