When a request for mediation is made from an applicant among the parties involved in a dispute, the mediation committee prepares a mediation proposal for the investigation of evidence, sets a specific period of time and then advises both parties to come to a resolution of the dispute.

Mediation Procedure

The involved parties agree on paper to ultimately adhere to the ruling of the medical arbitration agency. A request for arbitration can be submitted during a mediation process.

Arbitration Procedure
Medical Dispute Counseling Center at Korea Medical Dispute Mediation and Arbitration Agency
Operating a 24-hour call center Interpreters for foreign patients and medical tour coordinators are available 24/7