Our clinics & Specialists
When a request for mediation is made from an applicant among the parties involved in a dispute, the mediation committee prepares a mediation proposal for the investigation of evidence, sets a specific period of time and then advises both parties to come to a resolution of the dispute.
Mediation requested by a patient or medical personnel
Mediation (possible to request arbitration while the mediation process is ongoing)
Mediation results (identical to reconciliation in a trial)
Failure to establish mediation
The involved parties agree on paper to ultimately adhere to the ruling ofthe medical arbitration agency. A request for arbitration can be submitted during a mediation process.
Agreement on arbitration
Apply for arbitration
* “Agreement on arbitration” refers to the settlement between the involved parties to follow the arbitration decision.
Operating a 24-hour call center
Interpreters for foreign patients and medical tour coordinators are available 24/7
+82-2-1670-2545 / +82-2-6210-0080